Shipping policy

SHIPPING POLICY

Thank you for shopping with Elvora Lane. We are committed to providing a reliable and convenient shipping experience.

ORDER PROCESSING

Orders are typically processed within 1–3 business days after payment is successfully received. Orders placed on weekends or public holidays may be processed on the next business day.

SHIPPING TIME

Estimated delivery times are generally 7–21 business days after your order has been processed. Delivery times may vary depending on the destination, shipping carrier, customs procedures, weather conditions, holidays, or other circumstances beyond our control.

SHIPPING COSTS

Shipping charges, if applicable, will be calculated and displayed at checkout before you complete your purchase. Promotional or free shipping offers may be available from time to time.

ORDER TRACKING

When tracking information is available, you will receive a shipping confirmation containing your tracking number after your order has been dispatched. Please allow up to 48 hours for tracking information to update.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error in your shipping information, please contact us as soon as possible. Once an order has been shipped, we may not be able to change the delivery address.

DELIVERY DELAYS

Delivery estimates are provided for reference and are not guaranteed. Delays may occur due to carrier operations, customs processing, severe weather, high-volume periods, or other circumstances outside our reasonable control.

LOST OR DAMAGED PACKAGES

If your package appears to be lost or arrives damaged, please contact us with your order number and relevant details. We will review the situation and assist you in accordance with our applicable policies.

INTERNATIONAL ORDERS

International shipments may be subject to customs duties, import taxes, or other fees imposed by the destination country. Where applicable and unless otherwise stated at checkout, these charges are the responsibility of the customer.

CONTACT US

If you have any questions about shipping or your order, please contact us using the contact information provided on our website.

Store: Elvora Lane

Last updated: October 3, 2026